Retained Support

Retained Support


Does your organization have changing, yet continual, Information Management needs throughout the year in Records Management, Web Design and Content Management, Library Management, Knowledge Management, or Research?  We have the right information professionals to get the job done at the right time.

Retained support services are a means for our Information Management (IM) clients to closely manage professional services or projects cost effectively through a pre-established monthly fee. A retained service agreement is ideal for organizations who want the peace of mind of convenient access to information professionals and paraprofessional when needed.  Please contact one of our specialists for more information.


“The Cadence Group staff is very flexible working with us as our needs evolve.”

-Telecommunications Client

What We Do

Our retained support provides you with information professionals at a fraction of the cost of an employee, bridging the gap between staff overload and hiring.

Cadence Group offers a range  of Information Management services on a retainer basis. Support is tailored specifically to your current staffing and business objectives.  With this arrangement, you can access  high-level experts when you need them.   Our retained support service can  dynamically enhance your team’s performance.

We can work on site or remotely, providing cost savings while  improving efficiency and supplementing capabilities. Clients find that they can focus on  their core competencies , secure with the knowledge that our team is handling their other critical issues.

How We Do It

Rest assured knowing that you have trusted and reliable information management team that  you can call on when you need help with your website, answering records management questions, library organization,  research, or on site support.

Retainer Agreement Types:

Recurring Pre-scheduled Visits: Recurrent pre-scheduled onsite visits are a good choice for on-site client support and maintenance, or  non-urgent projects. A four hour minimum is required.

Block of Time: A “Block of Time” arrangement is ideal  for projects.  Unused hours can be allocated  toward on-going user support. Blocks of time are priced  at a discount with a minimum of 16 hours per month required.



Our help desk gives your team the resources they need in a timely manner to move forward with projects.  We craft help desk support in a variety of disciplines including information management, library services and content development.


Cadence Group’s recruiting department offers Search and Placement on a retained basis, leveraging our proprietary methodology to find your organization the best person for the job.




Let our research professionals find, filter and compile the research you need to make better strategic and tactical decisions. Our staff of experienced professionals is committed to providing on-target results in a timely and cost-effective manner.


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