Compliance Help Desk

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Compliance Help Desk

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The Compliance Help Desk guides records coordinators and staff as they cleanup and implement their RIM (Records and Information Management) Program. The Compliance Help Desk is supported by a team of certified records managers and archivists.  Our help desk staff is available to walk you through next steps or answer important questions during the implementation phase of the RIM Program for a fraction of the cost of a full-time employee.  Services offered through the Compliance Help Desk include:

  • Next Steps Consulting for RIM Program
  • Weekly or Monthly meetings with Certified Records Manager Consultants
  • Phone support (Monday—Friday)
  • Online collaboration site with chat support and as requested: policies, guidelines, e-learning modules, and class schedules
  • Staff training
  • Organization of electronic records
  • Support clean-up and destruction of physical and electronic records

Benefits of our
Compliance Help Desk

Get answers when you need them from records and electronic information management experts as you implement your RIM program
  • Expert on-demand support when ever and where ever your staff needs it
  • Consistent and compliant answers to policy and retention questions
  • Support the way you want it – communicate in writing, on the phone, or chat online
  • Easy to use online resources

Related Practice Areas

Records & Information Management
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