Research

Consulting firm – This research project delivered detailed information and statistics about service providers and both commercial and industrial users across six industries and nine states.

Beverage company – This beverage giant received value-added information on channels, industry trends and competitors from Cadence Group's research professionals. The company also received background information on entertainers, artists and other persons of interest for potential marketing campaigns as well as trademark scans to ensure proper usage of trademarks.

Competitive Intelligence

Major retailer – This research and competitive intelligence project uncovered hiring and training strategies for competitor stores, which helped the client build a new human resources "critical path" that maximized employee retention and sales for new stores.

Content Acquisition

Global information provider – This client saved more than 30% on the cost of research and content acquisition by the second year of an outsourcing agreement by having Cadence Group evaluate and aggregate content purchases and then leverage the purchasing power of the enterprise.


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Records Management

Transportation giant – To improve this company's overall management of paper and electronic records, Cadence Group assessed the existing Records Management Program; then recommended enhancements to policy, procedure and process with a focus on increasing efficiency, improving effectiveness and functionality, protecting confidentiality and security, and reducing the risk of loss and damage.

Cadence Group also operates and manages the company's ongoing Corporate Records program through an outsource agreement. In addition, the client receives information on emerging technologies and practices, as well as cost reduction opportunities to support future decisions from Cadence Group's ongoing industry research and analysis.

Freight transportation services – The challenge was finding the best way to keep track of a collection of hardbound books, containing company minutes and stock books that date back to the 1800s, and organize them for easy retrieval. To accomplish this, Cadence Group developed an electronic database that provides a searchable inventory, then cataloged the materials, physically re-organized the collection and applied labels for easy identification and retrieval.

National historic site – To preserve the legacy of the Tuskegee Airmen, America’s first military pilots of color, Cadence Group is preserving and organizing more than 750 oral history interviews for the Tuskegee Airmen National Historic Site at Historic Moton Field in Tuskegee, Alabama.

Belgian pharmaceutical company – Cadence Group used its expertise in project management, document management, imaging and indexing to: develop a document inventory; prepare the documents prior to scanning; scan the documents onto CDs; assure the quality of scanned images and page accuracy; and import and index the documents into the client’s Documentum software system. Quality control checks were conducted throughout the process, both on-site and off-site.

Taxonomy Development

Health inspection agency – As a result of this two-day, hands-on workshop, attendees developed a taxonomy to unify the way in which all business units and programs organize and store content. The main objective of the agency-wide taxonomy is to achieve more efficient storage and retrieval of agency content and to facilitate the flow of information among employees, across business units and from the agency to the public.

Federal government agency – Using its meta-tagging and taxonomy expertise, Cadence Group organized 70 years of worldwide investigation files; then analyzed, abstracted, indexed and imaged the historical content, making it accessible over the intranet as easily from a laptop in Zaire as from a desktop in the U.S.

Virtual/Physical Libraries

Telecommunications virtual library – At this major telecommunications company, Cadence Group managed the day-to-day operations of both the legal library and a virtual, enterprise-wide library of knowledge resources. This virtual library aggregated content from multiple vendors into one centralized repository and delivered it via an intranet application and supporting database, both of which Cadence Group managed, maintained and enhanced.

Beverage company library and research – This international company counts on Cadence Group to provide a variety of ongoing professional and paraprofessional library services and research to clientele from marketing, legal and technical departments.

Civil rights library – Cadence Group played a key role in developing the Redlich Center for The Lawyers’ Committee for Civil Rights Under Law by creating the implementation plan, designing the information architecture for the virtual Redlich Center, developing requirements for the physical library, and defining policies and guidelines for the development and management of the collection.

Medical library – Cadence Group provided the administrators of a major hospital’s medical library with the information needed to build an information center based on best practices in the field of library management – gleaned from conducting surveys of peer libraries.

Major law libraries – Some of the country’s most prestigious law firms rely on Cadence Group to set up and maintain their physical and virtual law libraries. Services include:

• Cataloging, shelf-ready processing and database development. Cadence Group also developed interfaces for a Web product that was used to launch the library catalog on the firm’s intranet.

• Developing a collection for the law library, including reviewing CD-ROM editions of applicable titles and recommending the best options for the collection. In addition, Cadence Group provided training, managed the acquisition of all new materials and developed a streamlined system for organizing the physical library.

• Facilitating organization of a new library after its relocation. This project involved evaluating library resources, developing reference collections and handling library vendors and publishers.

Public library system – This central library resides in a Georgia public library system that has more than 360,000 registered library cardholders and a collection of over two million items for adults and children. Cadence Group offered its professional assistance with cataloging and shelf-ready services for an existing inventory of book and multi-media materials.

Public health agency – Cadence Group has helped make voluminous amounts of information (for developing and applying disease prevention and control and environmental health issues) readily available worldwide via nine libraries by providing library maintenance and support activities for several years.

Knowledge Management

Public health organization – Cadence Group organized the queries, responses, answer sources and expert profiles based on a custom-developed taxonomy, and built a query tracking system and knowledgebase repository designed to track and organize public inquiries, while putting everything needed to ensure a swift, consistent and cost-effective response at the responder's fingertips.

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Web Content Architecture

Employee benefits consulting firm – To make this client's Web content easy for its customers to access, Cadence Group first assessed client needs, collateral and competitor sites, then designed an easy-to-use, client-friendly site where searching for information is simple and results are easy to find.

Public health agency – For several years, Cadence Group has provided extensive Web site design, maintenance and content management for 13 intranet and Internet Web sites for this global public health agency.

Web Content Management

National non-profit organization – Having a fresher and more vibrant Web site was the goal of this client. Using client-defined topics of interest, Cadence Group developed search strategies and evaluated online vendors to identify the most cost-effective sources for purchasing desired content. On a monthly basis, Cadence Group identified and summarized news and journal articles, producing royalty-free abstracts for the client Web site and building up an archive of relevant and timely content.

Public health organization – To ensure that this client's Internet and intranet sites provide fresh, well-organized information targeted to their audiences, Cadence Group manages multiple Web sites for this organization updating everything – from text, links, graphics and animation to Web-based newsletters and documents, streaming video and online demos.

News & Content e-Summaries

Global information provider – To place critical industry news at the fingertips of key executives, Cadence Group searched the world's best databases encompassing over 12,000 news sources and 3 billion documents, and, using proprietary filters, generated hundreds of productive hits on chosen topics. By 7:30 each morning, we delivered an indexed, full-text compilation of 15 to 20 of the most important articles to the desktops of chosen executives.

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Virtual Information Center

Fortune 100 telecommunications company – Cadence Group managed a cost-conscious process that evaluated content needs across the enterprise, aggregated content purchases, and then organized and presented targeted information to employees using search, browse and push technologies. The result: A virtual information center solution where documents accessed grew from 2,000 to more than 30,000 while content expenditures decreased by 8.3%. Overhead costs declined by 18% and the number of content providers fell from 20 to 12. For a more detailed portrait, see the full case study.

Virtual Corporate Library

Aerospace structures manufacturer – To create a self-service information center, this manufacturing firm outsourced the establishment and management of a corporate virtual library to Cadence Group. This virtual library solution, which includes information acquisition and dissemination, provides employees with self-service virtual access to engineering and manufacturing information. Through combined efforts, the implementation team was able to:

• Assess the library resources needed by the various divisions
• Aggregate corporate resource purchases
• Negotiate cost-effective contracts for the virtual library content
• Organize the content so it is easily and quickly available throughout the organization via a web application
• Allocate costs across the divisions

For the ongoing operation of the virtual library, Cadence Group provides researchers, information specialists and IT support as well as office equipment, IT hardware and software, and supplies. The client receives a worry-free environment that saves them up to 30 percent over the cost of an in-house solution. Employees gain 24/7 worldwide access to critical information needed to perform daily work tasks. It’s a win-win for everyone.